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FAQs

Do you have other belts? Can you make other belts?

No. We have to obtain licensing in order to produce our belts. All available belts are listed on our website. Any emails requesting us to make any other belts will be ignored.

How much are the belts? What type of payments do you accept?

All pricing is listed in $USD on the website. We accept payments through PayPal Checkout. You do not need a PayPal account to purchase. Just simply use a credit card through the guest link when paying.

How much is shipping?

Shipping is free worldwide!

When will my order arrive?

Orders are usually delivered within 5-7 business days after payment has cleared. During promotional periods, it may take up to 14 BUSINESS DAYS for you to receive your order. Please do not email us asking for tracking information. You will receive a tracking number once your order ships. Spending time answering tracking emails takes time away from us for processing orders. If it's past 14 BUSINESS DAYS and you still haven't received your order then feel free to message us.

What is your return policy?

We do not accept returns or exchanges unless there is an error on our behalf. Please contact support@fandubelts.com for any order issues within 7-10 days after receiving your order.

Can I combine layaway with promotional pricing?

No. Layaway only applies to regular-priced items.

What is an "Imperfect" belt?

These belts may have minor issues in the plating process. This may include small marks or paint issues. Most companies would offer these same products as perfect and brand new. However, due to our high standards we offer these items at a discounted rate for their imperfections. Most of our customers who purchase imperfect belts don't even notice any issues.

Can I have more than 8 letters on a Custom Name Plate for the Big Gold? Can I use special characters or numbers?

No. 8 letters is the max. There are no exceptions. No numbers. No special characters. Standard 26 letters of the alphabet only.

Can I purchase plates only?

NO.

NOTE: IF YOU DO NOT SEE A CERTAIN BELT ON THE WEBSITE THEN WE DO NOT HAVE IT AND WE CANNOT MAKE IT. WE WILL NOT USE ANOTHER BELT MAKER'S DESIGN WITHOUT THEIR PERMISSION TO LICENSE. 

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***NOTE: ANY MESSAGES REQUESTING US TO PRODUCE OTHER BELTS WILL BE IGNORED. IF YOU DON'T SEE THE BELT LISTED ON THE WEBSITE THEN WE DO NOT HAVE IT.***

Please review the FAQ section of the website prior to submitting a question.